Returns are 100% free. We refund 100% of your purchase price and shipping costs. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. We require a receipt or proof of purchase. If you need to return or exchange an item, please contact us at firstname.lastname@example.org.
Exchanges are 100% free for exchanges of items that are the same or lesser value. You can exchange your item for an item of greater value by paying the difference (it's easy,we promise). If you need to exchange an item, please contact us at email@example.com. Once we get the returned item back, we'll ship your exchange. Standard shipping times apply.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded; unfortunately sale items cannot be refunded.